Volunteer Hosting Program

Contact: Glen Stubbolo
89 Kings Hwy., Dover, DE 19901
Phone: (302) 739-9193
Fax: (302) 739-3817
Email

Administrative Host

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Assists Administration of Park in Park Office, Campground Registrar, and Fee Collection.

Locations:

Cape Henlopen State Park
Delaware Seashore State Park
Killens Pond State Park
Lums Pond State Park
Trap Pond State Park

Responsibilities:

Office Host:

  • Answer visitor questions
  • Provide appropriate printed materials and directions
  • Answer phone, provide information or direct call to appropriate area
  • May assist with additional visitor services including:
  • Take pavilion reservations
  • Register and sell annual passes
  • Assist with retail operation, including sales and making change
  • May assist with computer operation and data entry
  • Assist with other office functions: copying, mailing, etc.
  • Work station is indoors, at Park Office.
  • Work with Computer Automated Reservation System: reports and data entry

  • Campground Registrar (Air-Conditioned Station):
    • Register campers on arrival
    • Collect fees: Campground and day use fees on weekend
    • Use cash register, make change, reconcile moneys daily
    • Resale of firewood and ice
    • Answer questions
    • Ensure checkouts
    • Answer Phone

  • Fee Booth Attendent (Air-Conditioned Station):
    • Collect day use fees, use cash register, make changes, reconcile bank daily
    • Answer questions, provide direction.

    • Assist with special events
    • Other duties as assigned and agreed upon.

  • Benefits:

    • Park and Division Recognition Program
    • Training Opportunities
    • Admission to Park
    • Park and staff events
    • Special events

    Required Skills:

    • Self-motivated and able to work independently without direct supervision
    • Ability to understand and follow verbal and written instructions.
    • Able to communicate effectively with a diverse public.
    • Pleasant and personable. Relates well with people.
    • Able to work with money and make change.
    • Able to use office machines: copier, Fax, phone, cash register
    • Desire and ability to assist visitors and provide general information.
    • Able to stand for long periods in fee collection area.
    • Performs duties in compliance with Division and Park Customer Service Guidelines and Safety Guidelines.

    Time requirements:

    24 hours per week (or as scheduled), flexible schedule.

    Supervision:

    Direct supervision by Park Administrator, Superintendent, Assistant or Manager


    The Department of Natural Resources and Environmental Control is committed to affirmative action, equal opportunity, and the diversity of its workforce.