Volunteer Hosting Program

Contact: Glen Stubbolo
89 Kings Hwy., Dover, DE 19901
Phone: (302) 739-9193
Fax: (302) 739-3817
Email

Administrative Host

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Assists Administration of Park in Park Office, Campground Registrar, and Fee Collection.

Locations:

Cape Henlopen State Park

Delaware Seashore State Park

Fort Delaware State Park

Killens Pond State Park

Lums Pond State Park

Trap Pond State Park

Responsibilities:

Office Host:

    • Answer visitor questions
      • Provide appropriate printed materials and directions
        • Answer phone, provide information or direct call to appropriate area
          • May assist with additional visitor services including:
            • Take pavilion reservations
              • Register and sell annual passes
                • Assist with retail operation, including sales and making change
                  • May assist with computer operation and data entry
                    • Assist with other office functions: copying, mailing, etc.
                      • Work station is indoors, at Park Office.
                        • Work with Computer Automated Reservation System: reports and data entry

                        • Campground Registrar (Air-Conditioned Station):
                            • Register campers on arrival
                              • Collect fees: Campground and day use fees on weekend
                                • Use cash register, make change, reconcile moneys daily
                                  • Resale of firewood and ice
                                    • Answer questions
                                      • Ensure checkouts
                                        • Answer Phone

                                        • Fee Booth Attendent (Air-Conditioned Station):
                                            • Collect day use fees, use cash register, make changes, reconcile bank daily
                                              • Answer questions, provide direction.

                                                • Assist with special events
                                                  • Other duties as assigned and agreed upon.

Benefits:

  • Park and Division Recognition Program
    • Training Opportunities
      • Admission to Park
        • Park and staff events
          • Special events

Required Skills:

  • Self-motivated and able to work independently without direct supervision
    • Ability to understand and follow verbal and written instructions.
      • Able to communicate effectively with a diverse public.
        • Pleasant and personable. Relates well with people.
          • Able to work with money and make change.
            • Able to use office machines: copier, Fax, phone, cash register
              • Desire and ability to assist visitors and provide general information.
                • Able to stand for long periods in fee collection area.
                  • Performs duties in compliance with Division and Park Customer Service Guidelines and Safety Guidelines.

Time requirements:

24 hours per week (or as scheduled), flexible schedule.

Supervision:

Direct supervision by Park Administrator, Superintendent, Assistant or Manager

The Department of Natural Resources and Environmental Control is committed to affirmative action, equal opportunity, and the diversity of its workforce.